What are cookies?
Cookies are small text files/data that are saved on your computer, smartphone or other device when you access the internet.
Why are cookies essential to our websites?
Cookies save information about you to customise the content of the website to make a visitors’ experience more tailored. Without cookies enabled we can’t guarantee that the website and your experience of it are as we intended it to be.
None of the cookies we use collect any personal information and cannot be used to identify you in any way.
Types of cookies
The length of time a cookie stays on your device depends on its type. This website currently uses only one type of cookie.
These are mainly used by online shops and allow you to keep items in your basket when shopping online. These cookies expire when the browser is closed
These remain in operation, even when you have closed the browser. They remember your login details and password so you don’t have to type them in every time you use the site. The law concerning permanent cookies stipulates that they need to be deleted after a period of six months
These are installed by third parties with the aim of collecting certain information to carry out various research into behaviour, demographics etc.
The analytics service we use is:
- Third-party (2 years)
- Third-party (2 days)
- Third-party (2 day)
We use Hotjar to improve user experience
Hotjar is an analytics and feedback tool which helps us to understand how you use our website. You can read about what cookies are stored by visiting Hotjar’s website. Hotjar also records visitor information including mouse movement and clicks, scrolling and user input on our website (for example on the contact form) – this information is anonymous. Recordings are automatically destroyed after 365 days.
You can opt out of Hotjar collecting your anonymous information at any time by following these instructions.
- Persistent (up to 365 days)
- Session (when you close your browser)
We also use Ginger Cookie to remember your Cookie settings
- Persistent (1 month)